You can log out of Kuse and use the "Forgot Password" feature to reset your password through the registered email address.
After canceling your subscription, you will still be able to view and edit all the historical project content you’ve created.
The free plan allows you to have unlimited projects and limited credits at a time. Credits equivalent to X times of interactions per week / month at this website.
Note: Each entry in the history represents the credits consumed by that single prompt request.
You can upgrade your Kuse subscription anytime to unlock more features and credits. Upgrades take effect immediately, and your billing will follow the rules below depending on the type of upgrade.
Upgrades follow different rules based on your current plan and your target plan.
Example:
Notes on calculations:
Consumption Priority: Credits are automatically used in the order of those expiring the soonest first.
Expiration Policy: Monthly-plan credits refresh every billing cycle; unused credits expire and do not roll over to the next cycle.
Signup Bonus: Receive 1,800 starter credits immediately when you create your account.
Daily Login Reward: Claim 100 free credits each day you log in. The daily reward counter resets every Sunday at midnight (00:00 AM).
Monthly / Yearly Plans: If you’re on a monthly/yearly plan, your credit balance refreshes automatically at the start of each billing cycle.
Credits are only deducted during active processing, dynamically calculated based on resource usage, complexity, and duration — you only pay for what you use:
AI Processing: Intent understanding, task planning, content generation, and intelligent responses.
File Operations: Analysis or transformation of uploaded documents, images, and other media.
Virtual Machines: Executing code and searching the web.
We commit to full refunds for credits consumed by failed tasks due to technical issues on our end, and to continuously optimizing system efficiency to reduce credit consumption per task.
For PDF files, there’s no special page limit. Kuse can generally handle them well. For Word documents, we recommend keeping them within about 100 pages to ensure smoother parsing and faster response times. We’re also continuously improving support for longer documents, so the experience will keep getting better.
Excel support is still being improved, and certain files with complex formatting or very large data may not load perfectly yet. We recommend simplifying the file if possible. Our team is actively optimizing Excel performance, so this experience will continue to get smoother.
This can happen if the file wasn’t fully processed when you first uploaded it, or if the project context didn’t refresh correctly. Simply re-uploading the file or refreshing the project usually fixes the issue.
Long-context memory is a common challenge across AI tools, as maintaining consistency over extended interactions can be tricky. Even the best models sometimes struggle with this, but we’re committed to improving Kuse AI’s capabilities. We’re using the most advanced model (ChatGPT5, GPT5 Thinking, Gemini 2.5 Pro), allowing users to switch between them in Kuse 2.0 and continuously refining it to better handle complex, multi-step tasks.
Kuse AI does not yet offer preset prompts for generating common content such as visualization reports, summaries, or graphs/tables, but we are excited to announce that this feature is a high priority in our development roadmap. Soon, users will have access to a robust library of pre-built prompts designed to streamline the creation of professional-grade visualizations, concise summaries, and dynamic graphs or tables, enhancing productivity and creativity. In the meantime, for any assistance or custom solutions, please reach out to our support team via email, and we’ll be happy to help!
As long as there is content on the Kuse project board, you can invoke AI to ask questions or give operational commands. Specifically, you can select any content on the canvas, or use the Magic Pen to brush over any content, then input your prompt in the bottom bar and send it.
Our development plan includes expanding support for additional file formats and data sources based on user feedback. To name but a few, markdown files (.md), srt files (.srt), powerpoint (.pptx). Please do not hesitate sending your file types request to us!
Currently, Kuse only supports YouTube videos with subtitles.
You need to click the【Youtube】icon in the sidebar, paste the video link in the pop-up window, and once the video is embedded on the canvas, you can ask questions about it.
Currently, Kuse supports PDFs, Word doc, Excel files (.csv, .xlsx,...), Images (png, jpeg, ...) and text files (.txt).
No dedicated iOS or Android apps are available at this time but we are developing mobile version of Kuse AI. Stay Tuned! Currently, Kuse AI is a web-based platform optimized for desktop browsers (Safari, Chrome,...) , with tablet-responsive access via browsers. For the best experience, use a larger screen to leverage the full canvas functionality.
Kuse AI does not currently offer direct integrations with Notion or Google Drive with live sync at this time, but this is under development. Users can manually upload files from these platforms or paste links to process content. Also, users can store their information in the library.
Kuse does not currently support real-time collaboration, but it is a key feature in our September development plan. We aim to enable seamless, real-time collaboration on the canvas, allowing multiple users to work together simultaneously. At this time, users can share their projects with others via a link.
Please visit https://www.kuse.ai/about. Our product information, core user reviews, official social media, privacy policies, pricing and terms can be found there.
Our customer service primarily supports English and Chinese.